Hard Things

Hard Thing to hear (from a family member):

I am heartbroken to tell you that J~'s cancer is back. (J~ being someone as important to me as my father.)

Hard thing to say (to a client):

I regret to inform you that your mother is dead. On the bright side, here's the $9,000 she left you, even though she hadn't seen you since 1971.

LM