Hey Microsoft!!!

Dear Mr. Gates and associates,

So....

That kind of wasn't cool yesterday.

In fact, it was decidely not cool. And although the problem does seem to be fixed...uh, let's NOT do that again, m'kay?

I love my Zune. I do. I am NEVER apart from it unless it is charging. It is forever at my side, or in my pocket or in my purse or in my briefcase. I find it's interface is significant superior to the IPOD and I have loyally defended my choice of the player, despite the fact that there are far fewer of them in use.

I will admit, I don't understand why you are phasing out the 30gb devices (why? why???), but was that really necessary? And why is it necessary to note that a large number of 30gb devices are still in use? Mine is only two years old!!! And I paid a LOT of money for it, so is it really so surprising that people are still using them?

Anyhoo, I'm glad it's working again. Let's not do this again next New Year's Eve?

Your Devoted Zune User,

LM